Privacy policy

Who we are

Baglat Farms is a brand of Alaia Global Pvt. Ltd.. In this policy, “we”, “us”, and “our” refer to Alaia Global Pvt. Ltd., operating through the Baglat Farms brand.

Information we collect

When you contact us, we may collect your name, email address, and the information you choose to provide. If you create an account or place an order, we may also collect a Firebase account or anonymous guest identifier, your verified mobile number, Google profile name, email address, profile image, chosen sign-in method, delivery and billing addresses, order contents, payment status, and basic sign-in activity.

Account authentication

We use Firebase Authentication, a Google service, to create a private anonymous session for guest checkout and to support Google and email-and-password sign-in, verify email addresses and mobile numbers, send password-reset messages, and keep accounts secure. Authentication credentials, verification codes, and password-reset requests are handled by Firebase. We do not receive or store your password in our website code.

Orders and payments

Our Baglat Farms API stores order, address, price, status, and payment-reference snapshots so we can process and support purchases. Razorpay processes payment credentials and returns payment identifiers and status evidence to us. We do not receive your full card, bank-account, or UPI credentials.

How we use it

We use this information to provide and secure your account, fulfil and support orders, reconcile payments, respond to enquiries, improve our products and website, and provide customer support. We do not sell your personal information.

Keeping information safe

We use reasonable safeguards to protect your information. No internet service is completely secure, so please avoid sending sensitive payment or identity information through contact forms.

Your choices

You may ask Alaia Global Pvt. Ltd. to access, correct, or delete your personal information by contacting baglat.farms@gmail.com.